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Testimonials

Read what our satisfied customers have to say about their experiences at Big Car World. From top-quality service and professional staff to a hassle-free buying process, our testimonials showcase our commitment to customer satisfaction.

Calvin Cothill

Jack was very helpful. I recommend Big Car World.

Calvin Cothill
Charles Scarr

Great friendly service, very easy to deal with. Thanks Drew and Raya

Charles Scarr
Naresh Parmar

Excellent service from Ray and team when we brought a car from them

Naresh Parmar
Bettina Sipos

Excellent service

Bettina Sipos
glenis powell

Jack was very helpful and knowledgable thank you

glenis powell
Jodie Xox

Really helpful service from Ray and Jack 🙂

Jodie Xox
Chaudhry Nadeem

Jimmy is good boy he provides best services

Chaudhry Nadeem
Stephen Fairall

Customer service was excellent answer all my questions very polite both Callum and Raya

Stephen Fairall
Dog and Pig Design

Great service, made everything as easy as possible. Highly recommend

Dog and Pig Design
Isa Ris

Good service. Jack was very helpful and knowledgeable when it comes to cars.

Isa Ris
Chris Spreadbury

I purchased a Seat Ibiza from Jack at Big Car World,he was extremely helpful and professional

Chris Spreadbury
Kaia Ezmé

Deal by Jack he broke down the finance side of everything in a easy to understand format was exceptional service would recommended

Kaia Ezmé
fiazan khan

Very quick transection stress free and they stick to their word great dealership should check out for sure.

fiazan khan
Amit Bhargava

Picked up car from big car world and received good service from Jamie. Thx to you for getting things all ready.

Amit Bhargava
Terry Heath

great experience, very professional team, (Jack and Ryan very good/ likeable and knowledgeable lads), even though we gave them no notice of our arrival ( we got lost on the plethora of traffic lights, roundabouts, and what with the google maps app being quite “special”= rubbish). they were getting the car valeted as we turned-up unannounced oops sorry guys. 🙂

Terry Heath
Supreeya Seal

Outstanding service, I would give more than 5 stars if I could. Staffs are very nice, friendly and knowledgeable. Especially they gave us some space when it comes to make a decision and also willing to answer questions that we asked. Brilliant place to buy a car from.

Supreeya Seal
Charlotte Brazier

Great service with two friendly supervisors. Quick and efficient experience. I would highly recommend.

Charlotte Brazier
Ujama diwan24
Ujama diwan24
Stand up for Truth

We visited BCM St. Margaritas branch where Jack was very friendly and helpful person .

Stand up for Truth
Sharone Dahl

I can’t recommend this place enough, Callum was a fantastic young salesman. First class customer service, highly recommend.

Sharone Dahl
Robert Poulton
Robert Poulton
luke houghton

Great experience – thanks!

luke houghton
Lexxsketch

Went recently after seeing an ad on AutoTrader, great professional service, very welcoming and accommodating. JACK was great help very prepared and rest of staff made you feel comfortable

Lexxsketch
Goknur Ozer

Recommend Big Car World to anyone looking to get a car.Their service was amazing.Big thanks to Kal and Ray,they were so so helpful and polite and made sure i didn’t have any issues and that I was happy before I bought it.Thanks for looking after the sisters.We will definitely be back!

Goknur Ozer
Shoib Ali

I have recently purchased a golf estate from BCW, although the car took longer to get then i had initially anticipated due to no fault of theres. Once the car was ready, I was called into collect the car and Jack who was in charge of the handover was very helpful with answering any of my enquiries and assisting me with all the paperwork. He is a great asset to the team as Big Car World

Shoib Ali
Shamila Iram

Purchased a car here today, excellent service from Ray, very accomodating and friendly guy. Looks after the customer and clears any doubts and questions. Very happy with my service

Shamila Iram
Dhaval Bharatbai

A very big thank you to Mr Kal Singh who has been exceptionally brilliant at service. We just really bought a car from big car world and we have been served by him. He is brilliant at his job, very humble, have great expertise and easy going. I would highly recommend Big car World and Kal thank you so much for everything you did.. happy days

Dhaval Bharatbai
Haniyeh Farhangian
Haniyeh Farhangian
Abdus Subhaan Karim

Good customer service

Abdus Subhaan Karim
Tiukasas

Great service, really friendly guys

Tiukasas
Geoff C

Excellent service from Ray from start to finish.

Geoff C
Cyprus

Jack was well mannered and made the process very easy and stress free

Cyprus
Joseph Parsons

Excellent customer service from Ray start to finish. He really understood our needs when we were looking for our family car. Highly recommend this dealership.

Fantastic coffee aswell.

Joseph Parsons
Tania Naorozy

Can’t recommend these guys enough! Was served by the lovely Ray and he was not only just extremely helpful and efficent but also the sweetest! Amazing customer service from all staff. Great selection of cars, clean and tidy environment and the location is easy to find. Can’t thank them enough!

Tania Naorozy
Rokas Bartkevicius

Very pleased with service . Staff was very helpful.

Rokas Bartkevicius
Laquinta Johnson

This is the best car lot I’ve ever been to Billy and the rest of the team is awesome I recommend car world to anyone

Laquinta Johnson
Callum Redshaw

Ray was very helpful
Car was in very good condition and the whole process was very smooth
Definitely come back

Callum Redshaw
Alice Pola

I have just bought a car from Big Car World and I am very happy with it. A big thank you to Ray who helped us today, he provided us with all the information we needed and was professional. I definitely recommend big car world!

Alice Pola
Elina G

I recently had the pleasure of purchasing a car, and I cannot say enough about the exceptional customer service I received from a young man called Dan. I was greeted with a warm and friendly attitude. The sales representative was knowledgeable, patient, and went above and beyond to help me purchase the perfect car and make sure I was 100% happy. The entire process was smooth and efficient, and I never felt pressured or rushed.

What truly stood out was the level of transparency and honesty throughout the transaction. Upfront about pricing, financing options and the condition of the vehicle. They took the time to answer all my questions and made sure I felt confident in my decision.

The outstanding service didn’t end with the sale. The dealership’s after-sales support has been top-notch. They’ve been responsive and helpful with any inquiries I’ve had, ensuring that I’m fully satisfied with my purchase and ensuring kept to all promises.

Dan you have been outstandingly amazing. I highly recommend this dealership to anyone in search of a new vehicle. They truly prioritize their customers’ satisfaction, and I couldn’t be happier with my experience. Five stars all the way!

Elina G
Raj P

Great customer service, car was serviced well with bodywork taken car of and the process was smooth and transparent.

Raj P
Benjamin Navin

Great serves, can’t recommend them enough. Thanks especially to Clayton to was an unbelievable help throughout the entire process

Benjamin Navin
PabloK

Everything was dealt with swiftly and they took all our concerns into consideration. They are quite flexible as well. Positive experience. Kal was very helpful and explained everything clearly.

PabloK
Emma Brown

Purchased a vehicle from Ray and clayton at big car world.. service was spot on from the guys there, the car was ready for collection for the day I asked.. friendly service and would 100% use again.. thank you

Emma Brown
Maggy Lane

Big thanks to Harj and his colleagues at big car world. Great customers service from this team. Really happy with my new car!! Definitely recommend them. Offered a competitive price with my part exchange too!

Maggy Lane
Raymond Brown

Brilliant service…. Well done all team at big car world today, Great price and customer service

Raymond Brown
Charlie Barwell

Made two visits to find car we wanted Clayton supported us through the process no rush no hassle just really nice guy here to help
Thank you Clayton

Charlie Barwell
Gary Hathaway

First time to purchase vehicle ( Kia Optima estate )from BCW ,travelled from South Wales, & Wot a professional experience, no hassle,No pressure, Excellent communication between the sales man and Ray ,All documentation on hand for the vehicle, no hidden extras, So if your looking for a vehicle then look no further just Google Big Car World you will not be disappointed.A pleasure dealing with you Ray and your associate,s and hope to see you in the future.

Gary Hathaway
Clayton Shaw

I came here to buy my first car, I was really nervous but one of the salesman Ray couldn’t do enough for me, he made me feel at ease from start to finish, I really recommend the friendly team here at Big Car World, I couldn’t recommend them enough, professional and knowledgeable. Thanks all!

Clayton Shaw
Elinore Felton

lovely garage, made me feel very comfortable. Not pushy at all like a lot of garages! Ray was very good, would defiantly use them again 🙂

Elinore Felton
charlie barwell

Clayton was very helpful and gave us a good comparison between the cars we had in mind. My dad’s English is quite limited but he still took the time to make sure he understood. Pleasant experience worth the 5*.

charlie barwell
prince osakwe

Lovely customer service/great deal.. glad my wife and I came here.

See you guys soon!

prince osakwe
Rajinder Johal

Excellent service and good bargains

Rajinder Johal
SB Legz

Brilliant service all round car is immaculate would definitely recommend using them again

SB Legz
Isabella Strachan

Had a great experience with Big Car World, very helpful and friendly staff. Love my new car!

Isabella Strachan
Sumaya

The service and experience at Big Car World (BCW) was brilliant. We have dealt with Ray from the start who has been clear, kind, understanding and most importantly, honest. He ensured we received all of the information required to make the best decision for us. Also, he was quick to resolve any queries we had and thorough in making sure the car was provided to us with no faults. I would certainly recommend BCW to anyone looking for a quality car with a hassle-free service.

Sumaya
Noor Iqbal

Brought a BMW from Big Car World and had great help from Ray. He was amazing start to finish and helped find the perfect car for me. He kept in contact with me throughout the transaction. Great customer service. Thanks for all the help Ray.

Noor Iqbal
Arash Singh

The service and the experience was amazing. I was looking for an upgrade and Ray helped me find the perfect car for myself, along with helping us throughout the whole process. He was always available to help us with any enquiries we had and got my car ready within a week.

Arash Singh
Chloe Johnson
Chloe Johnson
Ruth Fisher
Ruth Fisher
Dave Potter

Transparent. Fair deal. No hidden extras.

Dave Potter
Константин Донцов

Good customer service, I recommend it

Константин Донцов
Emily Coles

Great experience, very happy with the car and price

Emily Coles
emma rogers

Ray and Daniel helped me find my perfect car very happy with the service I received thank u

emma rogers
pauline grainger

Very happy with my mini convertible thanks to Ray for sorting it for me and to Dominique for bringing it over 100 miles safely

pauline grainger
Joanna Stachurska

Thanks so much again for your help with the purchase of my new Vauxhall Grandland X. Your friendly and caring approach made the process very easy for me. I’ll definitely recommend your services to my family and friends. Harj and Ray you went extra mile today with you very professional and outstanding service.
Keep up with the good work:)

Joanna Stachurska
Harjinder Singh

Dan and Ray were so helpful when we were finding a car for my daughter, they allowed her to test drive a few different cars and didn’t mind that we wanted to try out a few to find her a perfect first car. 5 star service, clean and tidy pitch and quality cars, would 100% recommend. Coffee was great too.

Harjinder Singh
Abu Bakar (Abu)
Abu Bakar (Abu)
N S
N S
Ioan Ionascu
Ioan Ionascu
Bogdan-Andrei Coravu

Very good services, very friendly and helpful staff! I recommend for everyone!

Bogdan-Andrei Coravu
Ryan Chen

Friendly, courteous and honest service. Little to no hassle which my purchase. 10/10 would recommend!

Ryan Chen
walop

Great service, quick and easy. I would recommend to anyone looking to get a car

walop
Danny Davies

Great car and great service no issues from start to finish would happily use them again in future.

Danny Davies
Chow Cody

Got my first car in UK.
Nice staff, good service and explained warranty and documents in detail

Chow Cody
Richard Fowler

Very good place to buy a car the staff were very very helpful very informative told my cousin everything he needed to know and he ended up with the car he was looking for so I would definitely recommend going if yr in need of a car

Richard Fowler
Aisha Saddique

Staff were very pleasant and friendly. Customer service was fantastic! Would highly recommend talking to Ray!

Aisha Saddique
MrSpeedyGoat GOAT

Would like to say big thanks to the team really helped me find my perfect car very polite let me test drive a few cars first felt very comfy and relaxed recommend this dealership to anyone thinking getting a new car ps love my golf gtd bad boy

MrSpeedyGoat GOAT
Wesley Griffiths

The car is amazing, came in great condition and plenty of fuel, I spoke to Daniel who was very helpful and kept me up to date with everything I needed to know, great experience!

Wesley Griffiths
Michael Clayton

Just bought my new car home today , excellent service with a laugh and smile good prices to, worth going to for your next car.

Michael Clayton
Jake Getliffe

Brought my first car today from big car world, Ray and Tom were brilliant. Very friendly and helpful. Highly recommend this place. Thankyou guys.

Jake Getliffe
Samuel Wood

Very accommodating for all of the questions I had and sorted all of the bits I wanted doing to the car before purchase. They made the process quick and easy. Special thanks to Tom and the team

Samuel Wood
Logimaster Power

One of the best dialers in Leicester. Im very happy with the car and all job they done, especialy big thanks to Tom.
I wish to BCM team bright future and strongly recommend them!

Logimaster Power
Vicky Tandel

Great customer service from the team at big car world, Ray and Tom helped me buy my first car. I will definitely be coming back to buy my second car aswell, I would highly recommend this place

Vicky Tandel
Neil Fergus

We would highly recommend this company. Very friendly and helpful staff. No hard sell. Very competitive prices. We have bought cars from big dealerships in the past and we have had a far better customer service experience as with Big Car World. Very satisfied customers.

Neil Fergus
Derek Bridges

Travelled from Somerset to collect a newer Mercedes, a little delay in the collection, but Daniel, Harj did get the car sorted, can not fault the efforts of these guys.
Would definitely recommend the garage and the staff.

Derek Bridges
Dale

Fantastic place. Went to look at mk5 Mondeo. Was left alone to look over the car. Salesmen are not pushing you into a decision at all. Car purchased all work that needed doing on the car was completed to total satisfaction. Would highly recommend to people looking for used cars. Treated like a human being by sales staff and if you like instant latte coffee this is the place. Couldn’t fault it at all

Dale
Jeanette Parkes

Excellent customer service, nothing was too much trouble from these guys. Everyone i dealt with was friendly, personable and above all else very professional. Tom and Dan made the whole process pain-free. Everything was done at my pace, i didn’t feel pressured or rushed into anything. I would definitely recommend these guys to my friends. Thanx guys for the experience … and for Tom who made me a cracking cup of coffee (even though it was out of a packet)

Jeanette Parkes
Mr Kuji

What a smooth purchase…my first buying online without a test drive but rest assured these folks are amazing – there was no trying to upsell me on anything, no pressure selling just truth and honesty. I was absolutely blown away by the service I recieved and Tom and Daniel were a real pleasure to deal with, fun, informed and courteous. A few niggles after purchase were solved right away – really cannot be happier…thanks so much

Mr Kuji
Martin Gray

I would like to thank the team at Big Car World. Ray helped me in a short time after I saw the car I was interested in. I had to travel some distance to see it. Once I was happy I called him and was ready to collect it 2 days later ready to drive away. Ray also sorted out Part Ex on my car. Been driving over a week now and all good. Ray or Tom alway at the end of the phone even though they are a busy business alway get back to you if you have a question.

Martin Gray
Jaque “Durrantelope” Durrant

Big thanks to BCM. I had a tyre pressure/valve issue, but the after sales support was great! I dropped by at a time that was convenient for me, and it was sorted within the hour. Cheers Dan!

Jaque “Durrantelope” Durrant
Scotty C

Just bought a car from these guys… great service all round. Car was very nice and tidy. Can’t fault anything with the service they provided today. Would definitely recommend

Scotty C
Kevin B

Girlfriend just bought a Volvo V40 almost mint condition. Main dealer servicing and one owner. It was couple grand less than going rate for a 2018 and although it’s quite high miles for the age, it’s an ex fleet car with one owner and clearly been used as a motorway run car. The price was fixed but we got 1/2 price 2 year AA warranty sorted and 5 days insurance was arranged by garrage in about 15 minutes. The car drives like new.

It’s a low pressure garrage with zero hard sell and the prices are very fair. I’ll be back again for my next car in a year or two. Thanks!

Kevin B
Mayank Patel

Very good car dealer, trust worthy. Very good experience I had. Tom is very helpful, he helped me answer all the questions I had. This is a great to go place to purchase a used car. They have quality checks in place for all their cars. They do not sell a car which is faulty, they just return it from wherever they get it (suppliers). I initially went to see a skoda octavia that I had found online on their website, they told that they had returned it to their supplier as it had faults. Trustworthy.

Mayank Patel
Nikki Blake

Great service from friendly dealership
Delighted with the service that we received from Big Car World. Our new Skoda Superb is stunning! Was a small problem with it when we collected it but this was very quickly resolved by Ray and his team to our complete satisfaction AND they even reserviced the car for us! Outstanding service from a business that clearly cares about its customers! Thank you so much to Ray for our beautiful car and for the 5 star service. We are delighted!!

Nikki Blake
Richard Conway

I’ve left this review for approx 6 months…
I bought a BMW from Big Car World and unfortunately, I had some issues.
That said, I cannot fault the team for how they assisted me.
From Laurence who originally sold me the car, to Ray who took my calls and assisted me, and Nick who sorted out my issue back at the service centre

I live over 120 miles away from the garage, so it was quite a worry for me thinking that perhaps I may struggle to get my problem dealt with.

Not at all…

I’ve left the review so long to satisfy myself that all is well…
And it is..

I have since covered over 13 thousand miles since it went back for the issue sorting out, it’s even been to the South of France and back with a Caravan and not one problem.
I am also satisfied that the car was sold to me in good faith and that the problem was unnoticed by Big Car World.

Great service all round

I will use them again

Richard Conway
georgega Godwinausten

Great team and very quickly dealt with. Nice waiting area and good coffee machine on tap. Was dealt with kindly and thoughtfully. Would definitely recommend checking out their wide range of cars.

georgega Godwinausten
fateru vicky

I was looking for a nice small and economical car for my Mrs and walked into Big Car World. I must say I’m so impressed with the service I got from Ray and Tom. I was showed the available vehicles and Ray talked me through the available options. Though it was way above my budget but Ray and Tom were really patient with me. Ray let me test drive the car and took his time to the necessary checks. These gentlemen are fun to be with and very professional as well.

I ended up getting a nice Volkswagen Golf, 1.6l engine for my Mrs and she loves it. I’m definitely coming back to get a nicer car from Big Car World cos the treatment I received is nothing but the best.
Thanks to Ray and Tom, you guys rock

fateru vicky
Suzanne Wright

Bought my little Fiat 500 from Ray at this branch on 11/2/23 and couldn’t be happier. We were just having a browse around the cars one day and spotted her on the forecourt and within a few minutes Ray asked us if we would like the keys to have a good look round. No hassle and not pushy at all, he just gave us all the time we wanted to view the car on our own which we liked. We test drove the car and Ray was very helpful in answering all our questions. He even went above and beyond in our view in ringing the previous garage who serviced the car in Wales to find out exactly what was actually done on the vehicle. Ray always made us feel comfortable throughout the process, and although there were a few ‘issues’ we had to work out with our part-ex car he was able to do this. On the day of pick up Ray talked us through the process and did all the paperwork on his computer including sorting Tax out for us. He even gave us a stamp from his own pocket for us to send off some paperwork to DVLA! Ray came across as a really genuine guy who just wanted the customer to have the best service and the best car for them. The other sales staff in the office also seemed very friendly, but if you are looking for a good used car at a good price then Big Car World and Ray are the people to see! Thanks.

Suzanne Wright
ted handz

Staff very pleasant,not pushy. Left us to have a good look at the car on our own (I like that) envited us in for a coffee ,then test drive. Now we are proud owner of new car .Thanks

ted handz
Vickie Biggs

Great place staff very welcoming

Vickie Biggs
Erin Macdonald

Amazing friendly experience with Lawrence and Daniel and Tom here! Couldn’t recommend it enough

Erin Macdonald
Joe cantlay

Great bunch of lads. Just bought my Audi from them, they were very helpful and very knowledgeable. Highly recommend.

Joe cantlay
Sukki Bhooi

This garage is a great place to buy a car from. The team are all friendly, helpful and the cars are to a high standard.

Recommend this place for your next car.

Sukki Bhooi
Jazsii Kaur

Just want to say I had a great experience and customer service when I came to collect my car. Daniel was very professional and explained everything well. Thank you so much to BCW for all they’re help.

Jazsii Kaur
Bruno Da silva

Great Dealership! Very professional and hassle free, they were willing to stay much longer as I traveled from Kent. We’re really friendly and helpful would 100% recommend Daniel, Ray and joe did a brilliant job getting me on my way safely despite zuto being difficult.

Bruno Da silva